Best place in the Capital Region for auto care and repair. We have been going to Ernie's for many years and the quality and care and service we get is always exceptional. Now my adult children all bring their vehicles to Ernie's as well; when you find a great mechanic you stick with him! All you have to do is watch how many regulars and return customers he has and that speaks volumes about how his service builds customer trust and loyalty.
The prices are reasonable, the service is prompt, sometimes while you wait; always in the same morning or same day service. Most importantly, in every vehicle Ernie's take care of for our family, he takes the time to explain what is needed and when it is needed, and on the vehicles we own with dealership warranties, he always advises whether we really need the service or we do not, and he always looks for the best option for the customer, not just what is best for the dealership or the bottom line to the business, how are you going to beat that? You can't!
In addition, if you need service he doesn't provide (body work, painting, etc.) he always knows someone who can do the work that he trusts and knows well enough to recommend with full confidence. Can't beat that!
This shop is a place you can trust and depend on 100% - what a concept! Thanks to Ernie and his team for making our entire family happy, 100% satisfied, and very well cared for customers for at least the last 15 years!