DEPENDABLE AND HONEST
That is the way i would comment on Ernie and his men. I do recommend Ernie to all my friends.
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Excellent service. always great prices. These guys will go the extra mile for you to gain your trust and business. Highly recommended auto mechanics.
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As usual, Ernie and his guys were quick to help and make necessary repairs. They do a great job.
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Great shop. Always a fair deal and excellent work.
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Service was Quality, Work was stellar. Everything was explained. people are nice ,polite, Professional .
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Great service ernies is the greatest.
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I went in on a Saturday for routine oil change and had mentioned during my appt set up that my van smelled like gasoline fumes whenever it was running. My appt. was at 11am and there was only 1 guy there.
John I believe and he was going to need to order a part and asked if I could come back in the next few days with the van. This was the week of Thanksgiving and we all know how busy we all and he saw the look on my face when he asked if I could come back.
A single Mom with not a lot of help and he could tell having to arrange that would be a hardship, so he ordered the part and got it fixed and couldn't really close at 1pm for my servicing needs put him a bit behind. Ernie's shop always goes above and beyond!!!
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The service you will receive at Ernie's is top notch. And availability to get you in and fixed quickly.
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It's tough to find a decent mechanic when you are not from the area. However, I lucked out by finding this place. I've brought my car in twice for service and both times received good service without any attempt to upsell me. The shop is owner operated and the prices are fair. Would certainly recommend them!
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Fast, friendly and efficient! Couldn't ask for anything more!! Will definitely be back!!!
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I have never had an issue with this garage. Their oil changes are cheap and quick, it is run by a bunch of nice green island guys, and they have never tried to screw me over on anything. I would recommend them, especially for a quick easy and cheap oil change.
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Been with Ernie since he was on James St. and opened part time. Wouldn't consider anyone else.....
We have been going to Ernies for many years and they are ALWAYS honest and reliable! Always excellent service with fair prices. Wouldnt take our cars anywhere else!
wow I am so pleased with how attentive and cordial Ernie and all his staff were this morning..I truly appreciate Joshua from Roberts auto in watervliet for sending me there. I plan to keep them for all my automotive needs...Thanks alot guys and see ya on Monday.
Best place in the Capital Region for auto care and repair. We have been going to Ernie's for many years and the quality and care and service we get is always exceptional. Now my adult children all bring their vehicles to Ernie's as well; when you find a great mechanic you stick with him! All you have to do is watch how many regulars and return customers he has and that speaks volumes about how his service builds customer trust and loyalty.
The prices are reasonable, the service is prompt, sometimes while you wait; always in the same morning or same day service. Most importantly, in every vehicle Ernie's take care of for our family, he takes the time to explain what is needed and when it is needed, and on the vehicles we own with dealership warranties, he always advises whether we really need the service or we do not, and he always looks for the best option for the customer, not just what is best for the dealership or the bottom line to the business, how are you going to beat that? You can't!
In addition, if you need service he doesn't provide (body work, painting, etc.) he always knows someone who can do the work that he trusts and knows well enough to recommend with full confidence. Can't beat that!
This shop is a place you can trust and depend on 100% - what a concept! Thanks to Ernie and his team for making our entire family happy, 100% satisfied, and very well cared for customers for at least the last 15 years!
Excellent service, price, and quality. They've been servicing my vehicles for as long as I can remember, and were the only shop we trusted to work on my Corvette and my wife's classic Mustang. Good, honest shops are hard to come by these days. Now that I live out of state that fact has become reality.
My Ford Ranger and Honda CRV, and my girlfriends Honda Civic, have been going to Ernies for the better part of a decade at this point. Mainly Ive dealt with Ernie (the owner) and Tom, both of who have been a pleasure to do business with. They do a great job of scheduling your appointment ahead of time, are always ready, do excellent work, and the work is always done timely, with a phone call when they have assessed the problem and then also as soon as it is done. MANY times the cost of the work or service my vehicles needed totaled well below what I expected. Their prices are more than fair, and if you think you need something done and its not the problem or you dont need it done, they will tell you that, saving you money! I'd challenge you to try to find a more honest quality mechanic shop out there, but I dont like to waste peoples time. Skip the google searches and just take your vehicle to Ernies. You wont be disappointed.
Ernie's garage their service is always on time, they take the time to explain what your car needs are and most of all the staff that works there is well mannered, respectful, and professional. This garage is the only place that works on my cars and I travel over 30 mins there even for a oil change. When you take your car in to get it fixed, the cost is reasonable, and great service.Thanks ERNIE and all your staff
Great place to get your vehicle taken care of, been going there for years.
Quality fast and cost effective. I always trust Ernie and his staff will all my auto repairs and maintenance.
I've been going to Ernie's shop for years. He's very customer service oriented. I had a lot of work done to my car recently and i can honestly say my Subaru is running great. I would recommend anyone needing some work done on their vehicle to stop by his shop and say hello he's a very respectful business owner.
Ernies quality auto is the best and most knowledgeable garage in the area. There's not a problem with a car that I have brought in that his shop could not diagnose and fix very quickly and correctly. I tell all the car owners with car problems to go to his shop to get it done correctly.
I have been going to Ernie's Quality Auto for about 4 years. I have to say at this point his garage is the ONLY garage I trust. I have dealt with a dozen other mechanics and I have felt that I have always got "the run around". Every interaction I have had with Ernie and his staff has been easy, honest and he has always been upfront. On top of that he almost always has my car finished the same day. I would never go to another mechanic in the Capital Region area. They are by far the best!
Recently had my car in for service, and was very pleased with the work and the prices. Would definitely go back. Thank you!
Ernies Quality Service is integrity at its best! oil changes , brakes , and any and all your car needs, I have brought all my vehicles to them for years now.
Good honest work. Fair prices.
My first experience with Ernie's was when I came in with what I thought was a bad transmission. As I waited for assistance, Ernie was on the phone with a customer, delivering what I consider to be stellar customer service! My first thought was I'm in the right place! I love what I just heard! They really care about their customers here. My issue turned out to be the clutch, not the transmission. Then, when one part proved defective, they replaced it totally free - didn't even charge a penny for labor! I'm never going anywhere else!
Excellent service with fair and reasonable prices